Member of the CEME Group

Privacy policy

Use of collected personal data, contact forms.

VÊPRES collects the following personal data via forms: contact details of the Internet user or his/her company (surname, first name, telephone number, email address, registration consent). For quote requests, in addition to the contact details already mentioned: IP, date and time of request, details of request. The information on these forms is used to process your requests and is forwarded directly to the departments concerned. This data is also transmitted to our technical service provider to ensure that the forms function correctly. In order to monitor website traffic (protection against malware), we record your IP address, session number, operating system and browser information.

By "forms" we mean :

  • Contact form
  • Request a quote
  • Subscribe to our newsletter

Cookies

Update your consent for cookies on this site.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor went to that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.

Here are the links to the related pages for the main external services:

Matomo

We use Matomo to track website traffic, configured in accordance with the CNIL (French Data Protection Authority) not to collect personal data. This tool creates various cookies:

  • _pk_id - 13 months (used to store some user details such as id).
  • _pk_ses - 30 minutes (time-limited cookie for temporary storage of visit data)

More information on Matomo: https: //matomo.org/privacy-policy/

Use and transmission of your personal data

Your personal data will be transmitted to the following companies:

  • VÊPRES to process your requests
  • ACID Création, technical service provider, for technical monitoring of forms
  • Campaign Monitor, emailing routing service provider for our newsletters

Data storage periods

  • VÊPRES 3 years
  • ACID Création : 1 year
  • Campaign Monitor: 3 years (reset when new activity)

The rights you have over your data

You can ask to receive a file containing all the personal data we hold about you. You can also request the deletion of this data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

Apart from the service providers already mentioned (VÊPRES, ACID Création, Campaign Monitor), your personal data will not be transferred or sold to third parties.

RGPD contact information

If you have any questions about these subjects, please contact Caroline HOSTALIER - VÊPRES, 15 chemin de la Plaine - ZA Les Bauches - F-38640 Claix - Tel: +33 (0) 4 76 99 23 30

Protecting your data

We do everything in our power to protect the website against software attacks: monitoring traffic, ensuring the integrity of server files, protecting forms and updating content management software components.

The transmission of your information is encrypted using the HTTPS protocol installed on our hosting. Our e-mail services also use SSL. Access to our e-mail administration tool is also established via HTTPS protocol (DigiCert SHA2 Secure Server CA). You can also consult Campaign Monitor's security policy: https: //www.campaignmonitor.com/trust/.