Use of collected personal data, contact forms.

VÊPRES collects the following personal data via forms: user or company contact details (name, first name, phone, email, registration consent). For quote requests, in addition to the aforementioned contact details: IP address, date and time of request, request details. The information from the forms is intended for the proper processing of your requests and is transmitted directly to the relevant departments. This data is also transmitted to our technical provider to monitor the proper functioning of the forms. As part of website traffic monitoring (protection against malicious software), we record your IP address, session number, and information about your operating system and internet browser.

By 'forms' we mean:

• Contact Form
• Request a quote.
• Newsletter Subscription

Cookies

Update your cookie consent for this site.

Content embedded from other sites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor were to visit that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with this embedded content if you have an account logged in on their website.

Here are the links to related pages for the main external services:

• Facebook: http://www.iurls.net/facebookrgpd
• YouTube: http://www.iurls.net/youtubergpd
• Google : http://www.iurls.net/googlergpd

Matomo

We use Matomo to monitor website traffic, configured in compliance with the CNIL to avoid collecting personal data. This tool creates various cookies:

• _pk_id – 13 months (used to store some user details, such as their ID).
• _pk_ses – 30 minutes (a limited-duration cookie used for temporarily storing visit data)

More information on Matomo: https://matomo.org/privacy-policy/

Use and Transmission of Your Personal Data

Your personal data is transmitted to the following companies:

• VÊPRES for the efficient processing of your requests.
• ACID Création, technical service provider, for the technical monitoring of forms.
• Campaign Monitor, email service provider for managing our newsletters

Data Storage Durations

• VÊPRES: 3 years
• ACID Création: 1 year
• Campaign Monitor: 3 years (duration reset upon new activity)

Your data rights

You may request to receive a file containing all personal data we hold about you. You may also request the deletion of this data. This does not include data stored for administrative, legal, or security purposes.

Transmission of your personal data

Aside from the aforementioned service providers (VÊPRES, ACID Création, Campaign Monitor), your personal data is neither transferred nor sold to third parties.

GDPR Contact Information

For any questions regarding these matters, please contact Caroline HOSTALIER – VÊPRES, 15 chemin de la Plaine – ZA Les Bauches – F-38640 Claix – Tel.: +33 (0) 4 76 99 23 30

Data protection

We implement comprehensive measures to ensure the protection of the website against software attacks, including traffic monitoring, server file integrity checks, form protection, and regular updates of content management system software components.

The transmission of your information is encrypted using the HTTPS protocol installed on our hosting. Our email services also operate in SSL mode. Access to our emailing administration tool is also established via the HTTPS protocol (DigiCert SHA2 Secure Server CA). You can also consult Campaign Monitor's security policy: https://www.campaignmonitor.com/trust/.