High standards and respect. These are the watchwords of Marc VILCOT (COM HOM training partner), who assists managers by providing methods and tools to enhance their supervisory role, thereby enabling their teams to focus their energy on client satisfaction. Collaborative intelligence, cooperation in challenging situations, the ability to seek solutions… This training aimed to implement the listening, communication, and benevolence essential for a virtuous client relationship based on dialogue.

According to all training participants, the four days were highly enriching, not only professionally but also personally. Marc VILCOT's intervention was greatly appreciated for his listening skills, his ability to foster dialogue, and the engaging facilitation of the training, particularly through very concrete practical scenarios.

Technical competencies, safety training, management… At VÊPRES, it is crucial that all teams can thrive by enhancing their expertise and developing the capabilities to lead high-stakes projects for the company's clients.

Our thanks to La Fine Fourchette for hosting us in their premises during these 4 days of training.